Legal

WorkTwins Terms of Service

WorkTwins legal, privacy, regional, enterprise, and payment documents for the WorkTwins SaaS platform.

WorkTwins Terms of Service

Last updated: 2026-05-25

1. Introduction

These WorkTwins Terms of Service (“Terms”) govern access to and use of WorkTwins, including the WorkTwins website, SaaS dashboard, worker profiles, company pages, company workspaces, team profiles, matching tools, compatibility reports, WorkFootPrint or digital work-signal analysis where enabled, chat or collaboration tools if available, platform configuration options, integrations, and related SaaS functionality.

WorkTwins™ is operated under the Subjective Technologies™ trade name and stack. Subjective Technologies™ is currently a trade name and technology stack, not an incorporated company. A formal company entity may be created in the future, at which point these Terms will be updated.

By accessing or using WorkTwins, you agree to these Terms. If you use WorkTwins on behalf of a company or other organization, you represent that you have authority to bind that organization.

2. What WorkTwins does

WorkTwins is an AI-powered SaaS platform for worker matching, team compatibility, and collaboration insights. It currently focuses on developers and computer-related workers, including QA, DevOps, data, AI/ML, IT support, cybersecurity, product, and technical operations. Future versions may support other categories of workers, including physical and field-based workers.

WorkTwins provides software tools that may include:

3. Decision-support service only

WorkTwins is not a job board, staffing agency, recruitment agency, employment marketplace, consulting service, advisory service, IT services provider, custom software development agency, or automated hiring decision system. WorkTwins provides SaaS-based compatibility insights and collaboration recommendations. All hiring, employment, contracting, compensation, promotion, discipline, firing, and other employment-related decisions remain the responsibility of the relevant company and must include human review.

WorkTwins does not guarantee employment, job placement, interviews, candidate availability, hiring outcomes, or hiring speed.

4. Matching outputs

WorkTwins may provide compatibility insights between workers, companies, teams, candidates, and groups. These outputs are informational and probabilistic. They are not guarantees of performance, employment, culture fit, legal compliance, compatibility, or hiring success.

Customers are responsible for interpreting WorkTwins outputs appropriately and for maintaining human review over any decision that affects a person’s employment, contracting, compensation, promotion, discipline, firing, task allocation, or similar status.

5. Worker profiles

Workers may create profiles to make selected information discoverable to compatible companies, teams, or other workers. Workers are responsible for the accuracy and legality of information they provide or choose to publish.

Workers must not submit false, misleading, unlawful, confidential, or third-party information without the necessary rights or permissions.

6. Company pages, workspaces, hiring projects, and team profiles

Companies may create company pages, workspaces, hiring projects, and team profiles. Companies are responsible for the accuracy and legality of information they publish.

Company customers are responsible for configuring access permissions, managing workspace users, maintaining lawful notices and consents where required, and using WorkTwins outputs in compliance with applicable law.

7. Employment and workplace compliance

Customers are responsible for using WorkTwins in compliance with all applicable employment, labor, anti-discrimination, privacy, data protection, and workplace laws. Customers must not use WorkTwins as the sole basis for hiring, firing, promotion, compensation, discipline, task allocation, or other employment-related decisions.

Customers must provide any legally required notices, obtain any required consents or other lawful basis, and maintain appropriate human review.

8. Accounts and security

Users may need an account to use WorkTwins. Users agree to provide accurate account information, keep credentials secure, maintain authorized access only, and notify WorkTwins of suspected unauthorized access.

Users are responsible for activity under their accounts unless the activity results from WorkTwins’ failure to use reasonable security measures.

9. Acceptable use and prohibited conduct

Users may not use WorkTwins:

The Acceptable Use Policy is incorporated into these Terms where applicable.

10. WorkFootPrint and digital work-signal analysis

Where WorkFootPrint or digital work-signal analysis is enabled, WorkTwins may process work-related signals to generate derived compatibility features, summaries, vectors, reports, or explanations.

Users and customers must not use WorkTwins to intentionally capture non-work private activity, sensitive information, or third-party data without a lawful basis and necessary permissions.

11. Subscriptions, billing, and taxes

Individual users may have access to free features. Paid plans renew until cancelled unless otherwise stated during checkout or in a written agreement.

Prices exclude applicable taxes unless stated otherwise. Plan limits may apply to compatibility analyses, company workspaces, team profiles, reports, dashboards, matching features, platform configuration, or integration assistance related to WorkTwins.

Payments, subscriptions, taxes, invoices, and payment methods may be processed by Paddle, acting as merchant of record or payment processor for WorkTwins purchases where applicable. Paddle may collect and process payment and billing information under its own legal terms and privacy policy.

WorkTwins does not store full payment card details. Paddle may handle taxes, invoices, receipts, subscription billing, payment method updates, cancellations, and refunds. Customer billing information may be shared between Paddle and WorkTwins as needed to provide the service, manage subscriptions, comply with tax/legal obligations, and provide support.

Failure to pay may result in suspension, downgrade, or termination of paid features. WorkTwins may change pricing with notice where required by law or by the applicable agreement.

Billing, cancellation, and refund rules are described in the Refund & Cancellation Policy and any checkout terms or written agreement that applies to the purchase.

12. Enterprise SaaS configuration and integrations

Higher-tier subscriptions may include SaaS onboarding, platform configuration, workspace setup, workflow setup, dashboard/report configuration, integration assistance related to the WorkTwins SaaS platform, and usage support.

Enterprise SaaS support is limited to onboarding, configuration, usage support, workflow setup, dashboard/report configuration, and integration assistance for the WorkTwins SaaS platform.

13. Software license and intellectual property

Subject to these Terms, WorkTwins grants users a limited, non-exclusive, non-transferable, revocable license to access and use the service for authorized purposes.

Users may not reverse engineer, decompile, bypass security controls, remove proprietary notices, scrape service materials, or use WorkTwins materials to build a competing service except where prohibited by applicable law.

WorkTwins, the WorkTwins logo, WorkFootPrint, the website, dashboard, software, designs, models, reports, documentation, and service content are owned by or licensed to Subjective Technologies™ and are protected by intellectual property laws.

Users retain rights to their own content and work data, subject to the permissions needed for WorkTwins to provide, secure, operate, and improve the service.

14. Privacy

WorkTwins processing is described in the Privacy Policy and other applicable privacy notices.

15. Availability and changes

WorkTwins may modify, suspend, discontinue, or update features from time to time. We aim to provide reasonable notice where changes materially affect paid subscriptions or legal rights.

16. Disclaimers

WorkTwins provides digital software access, compatibility insights, company/team pages, matching tools, collaboration recommendations, reports, dashboards, and platform-related onboarding/configuration support. WorkTwins does not guarantee hiring outcomes, job placement, interviews, candidate availability, hiring speed, match accuracy, business results, or uninterrupted service.

To the extent permitted by law, the service is provided “as is” and “as available.”

17. Limitation of liability

To the maximum extent permitted by law, WorkTwins™ and Subjective Technologies™ are not liable for indirect, incidental, consequential, special, exemplary, or punitive damages, or for loss of profits, revenue, data, goodwill, business opportunities, hiring outcomes, or employment outcomes.

Nothing in these Terms limits liability that cannot be limited under applicable law.

18. Suspension and termination

WorkTwins may suspend or terminate access for violation of these Terms, unlawful conduct, payment failure, security risk, misuse, or where required to protect the service, users, workers, companies, or third parties.

Users may stop using WorkTwins and may request account deletion as described in the Privacy Policy.

19. Governing law

These Terms are governed by applicable law, without regard to conflict-of-law rules, and subject to any mandatory consumer-protection rights available to you in your country of residence. The definitive governing law and forum for disputes will be confirmed upon incorporation of the operating entity and updated in these Terms at that time.

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